In this video I’ll show you how to move Microsoft Authenticator to a new iPhone or Android phone.
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Steps to Back Up Microsoft Authenticator: 1:05
Steps to Move Microsoft Authenticator to a New Phone: 2:20
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Microsoft Authenticator is a great authentication tool that makes it easy to add and maintain accounts. However, moving your Microsoft Authenticator account from one phone to another can be scary, as you don’t want to mess up and be without a way to access your most important accounts. Thankfully, Microsoft makes moving your Authenticator app to a new iPhone or Android phone relatively easy.
Now let’s walk through what you’ll need to do to move Microsoft Authenticator from your old phone to your new phone.
First, before you do anything else, you need to backup your Microsoft Authenticator account on your current device. This will give you the ability to restore it from that backup in an emergency.
Step 1. Launch the Microsoft Authenticator app on the iPhone or Android phone you want to move Microsoft Authenticator off of. You’ll land on your Microsoft Authenticator home screen.
Step 2. Tap the “Menu” icon at the top of the screen. A menu is displayed.
Step 3. Tap “Settings” in the menu. The Settings screen is shown.
Step 4. Navigate to the Backup section, and then tap to toggle on the iCloud backup if you’re on an iPhone, or the cloud backup if you’re on an Android phone. A dialog box is displayed letting you know what email you’ll need to use to recover Microsoft Authenticator. Make a note of this email account. I’ll tap “Continue,” but you can also choose to change the email account used to recover your Microsoft Authenticator backup. A dialog box is shown letting you know that your account credentials are backed up and what account they are backed up to. Tap “OK.”
Next let’s walk through the steps to move Microsoft Authenticator onto your new phone.
Step 1. Install the Microsoft Authenticator app on your new phone, and then launch it. Tap “Begin Recovery.” The Microsoft Sign In screen is shown.
Step 2. Enter the Microsoft account your Authenticator backup is associated with. You’ll be prompted to use Microsoft Authenticator on your old device to authenticate, but in the event you don’t have that you can also tap “Use Your Password Instead” to log in with your account password. In this example I’ll tap “Use Your Password Instead,” enter the password associated with my Microsoft account, and then will tap “Sign In.” A screen prompting you to verify your identity will likely appear.
Step 3. Choose from the list of available methods to verify your identify, and then perform the necessary actions to to do that. After verifying your identify you’ll land on your Microsoft Authenticator home screen where you’ll see a dialog box letting you know that your accounts were successfully recovered. Tap “OK” to see your accounts. Note that you’ll need to log in to any other Microsoft accounts you had set up in Authenticator to use them.
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