If you’re unable to unlock your iPhone, iPad or iPod touch, even after troubleshooting, here’s how to put it into recovery mode and restore your device to factory settings.
0:58 – iPhone X or later, iPhone 8, and iPhone 8 Plus
1:23 – iPad with Face ID
1:45 – iPhone 7, iPhone 7 Plus, and iPod touch (7th generation)
2:11 – iPad with a home button, iPhone 6s or earlier, and iPod Touch (6th generation or earlier)
To learn more about this topic, visit the following articles:
If you forgot your passcode to your iPhone: https://apple.co/2GdTbEy
If you can’t update or restore your iPhone: http://apple.co/1llqMS0
If your iPhone won’t turn on or is frozen: https://apple.co/2UImMAz
Contact Apple Support for iPhone: http://apple.co/iPhone
To subscribe to this channel: https://www.youtube.com/c/AppleSupport
To download the Apple Support app: http://apple.co/2hFtzIv
Apple Support on Twitter: https://twitter.com/AppleSupport
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